HOW TO ORDER
Please be assured that our website is safe and secure. PayPal is the processing company that we use for our online shopping cart, which is the safest way to shop on the internet.
- Check out faster-no need to enter your payment and shipping info
- Shop online with us without exposing your financial details
- Pay online with your PayPal balance, bank account, or any major credit card
REMEMBER, we do not have access to your credit card numbers or information. When you click PAY, you are paying us...we do not run your credit card. The funds will be charged to your account at that time.
Order by mail using the Printable Order Form(click on button below). Please include current shipping charges. See shipping chart below. Iowa residents also need to add 7% sales tax. If paying by check, please allow time for the check to clear. You may also use Master Card or Visa. Please provide your complete billing address, credit card number, expiration date, along with the name that appears on the credit card.
SHIPPING & HANDLING CHART: (our minimum shipping charge is $3.75)
Up to $15.00 add 3.75
$15.01 to $35.00 add $6.85
$35.01 to $50.00 add $7.95
$55.01 to $75.00 add $8.50
$75.01 and over add $9.50
INTERNATIONAL CUSTOMERS, PLEASE READ!
Yes, we can ship international orders! Shipping will be figured once order is packaged and weighed and a PayPal money request will be sent to you for the additional shipping charges due. We ask that you just check out paying the USA shipping fees and we'll be in touch with the additional shipping costs.
COUNTRY STITCHES IS NOT RESPONSIBLE FOR PACKAGES WITH TRACKING FROM THE USPS THAT STATES THE PACKAGE WAS DELIVERED. ONCE THE ORDER LEAVES OUR HANDS WE ASSUME NO RESPONSIBILITY FOR MAIL ONCE TRACKING STATES IT WAS DELIVERED.
IMPORTANT - please note there may be customs charges on your receiving end. We are honest in filling out customs forms that are required by law. Per USA Postal Regulations and Federal Laws, we mark customs labels with the actual USA dollar value paid for items ordered. Your package can be confiscated if it doesn't meet postal and customs standards. We work very hard to abide by all USA postal rules and regulations...please do not ask us to lie about the value of the items you are ordering! Thanks for understanding, these are federal forms and we choose to be honest in filling these out!
We ship packages destined outside the USA daily via the US Postal Service. Unfortunately, the US government will not track or insure foreign delivery services... so we cannot insure your packages or guard against any possible Customs delays. We see international shipments taking as long as 30 days to clear customs and reach it's destination. Please allow this amount of time in receiving your orders.
BECAUSE OF FEDERAL COPYRIGHT LAWS, ALL PATTERNS & BOOKS ARE NON-RETURNABLE, NO EXCEPTIONS...order carefully! Non-pattern type items may be returned within 10 days of receipt of order. Returns must have prior approval from Country Stitches. Shipping on returned items will only be refunded if items are damaged. Shipping costs will not be refunded on undamaged goods, customer pays this.
Please allow 7 - 10 days for processing & mailing time of domestic orders. During exceptionally busy times (September - December) orders can take additional time for processing, due to higher volume of orders. International customers please allow 2 - 4 weeks for delivery of orders.
If paying via echeck, please allow an additional 4 - 5 days for the clearing of the echeck. If items are out of stock it may take somewhat longer. International orders, please allow more time.
THANKS FOR SHOPPING AT COUNTRY STITCHES!